Get started
Your go-to guide for onboarding and getting up and running with At Last.
17 articles
- How to log into the At Last DashboardThis article shows you how to log into the At Last Dashboard and how to invite new members of your team to the dashboard.
- How to contact our support teamThis article highlights the fastest way to get support and answers quickly from the right At Last team member.
- Managing Team Members and PermissionsLearn how to invite users, manage roles, resend invites, and understand visibility limitations within the Members page.
- Quick start guideThe five steps to start taking returns with At Last, and which one to do first.
Configuration Tab
How to configure your customer facing returns portal.
- How to use the Returns Policy tabThis is a guide on how to locate the returns policy tab and make changes to your returns policy configuration.
- EU right of withdrawal: adding a withdrawal link to your returns portalHow to add an EU withdrawal URL to your returns portal, what your customers see, and what you as the merchant are responsible for.
- How to use the Appearance tabHow to brand your returns portal and add a returns launch button to your website.
- How to use the Advanced tabHow to set up manual returns and order lookup, choose how returned items are graded, and add your EU right of withdrawal link.
- How to use the Shipping & Payments tabSet return charges, carrier services, your returns address and label details.
- How to set your QA Type in the Advanced tab
- How to use the Automations tabLearn how to set up automatic actions that trigger based on return status changes.
- How to use the Rules tabThis is a guide on how to locate the rules tab and set custom tags to affect requesting a return in your returns portal.
- IntegrationsConnect At Last to your warehouse and other tools.
- Mintsoft integrationLook up Mintsoft orders, create returns in Mintsoft and automate refunds.