The Appearance tab is where you brand your return portal — your store name, description, colour, and logo. These settings control how your portal looks to your customers.
Getting there
From the left-hand menu, click Configuration, select your merchant account, then open the Appearance tab. To start making changes, click Edit.
What you can customise
Store name — the name shown to customers on your return portal.
Description — a short description that appears alongside your store name.
Brand colour — sets the accent colour used across your return portal.
Logo and icon — your logo appears in the header of your return portal, and your icon appears on the launch button.
When you've finished, click Save to apply your changes.
Customising your launch button
You can also customise the button customers click to start a return. See How to customise your Launch Button for a walkthrough.

