Configuration Tab
How to configure your customer facing returns portal.
7 articles
- How to use the Returns Policy tabThis is a guide on how to locate the returns policy tab and make changes to your returns policy configuration.
- EU right of withdrawal: adding a withdrawal link to your returns portalHow to add an EU withdrawal URL to your returns portal, what your customers see, and what you as the merchant are responsible for.
- How to use the Appearance tabThis guide is on how to customise the branding to provide the best return experience in your return portal
- How to use the Shipping & Payments tabThis is a guide on how to manage your carrier services and configure how you’d like to charge for return labels through your returns portal.
- How to set your QA Type in the Advanced tab
- How to use the Automations tabLearn how to set up automatic actions that trigger based on return status changes.
- How to use the Rules tabThis is a guide on how to locate the rules tab and set custom tags to affect requesting a return in your returns portal.